Archive for the ‘Tutorial’ Category

Completely removing Windows Vista/Windows 7 Printer Driver

Sunday, October 25th, 2009

If you right click on a printer and delete it, this doesn’t remove the printer driver from the machine. Sometimes when working with print servers and testing multiple drivers there will be times when you need to completely remove a driver package from the machine so you can install a new or different one.

Windows Vista and Windows 7 has a tool called the Microsoft Management Console (MMC) built into windows which you will use to remove the drivers.

Step #1

Reboot the machine and login as “Administrator”.

Step #2

Go to the start menu and start typing MMC, you will see the Microsoft Management Console shortcut appear in the start menu; click on it.

MMC - Remove Print Driver

MMC - Remove Print Driver


MMC

MMC

Step #3

Go up to the file menu and select Add/Remove Snap-in…

MMC - Add/Remove Snap-in...

MMC - Add/Remove Snap-in...

Step #4

Then scroll down in the list and select the “Print Management” snap-in and then hit “Add”.

MMC - Print Management

MMC - Print Management

Step #5

At this screen you are going to want to select “Add the Local Server”, hit Finish, and then hit ok.

MMC - Add the Local Server

MMC - Add the Local Server

Step #6

Then you can scroll down to your computer name, select the drivers tree and then right click on the driver you want to remove and select “Remove Driver Package”.

MMC - Remove Driver Package

MMC - Remove Driver Package

Step #7

Make sure you reboot your machine before trying to add new or different print drivers.

Completely removing Windows XP Printer Driver

Sunday, October 25th, 2009

If you right click on a printer and delete it, this doesn’t remove the printer driver from the machine. Sometimes when working with print servers and testing multiple drivers there will be times when you need to completely remove a driver package from the machine so you can install a new or different one.

Step #1

Reboot the machine and login as “Administrator”.

Step #2

Go to the control panel, go up to the file menu and select “Server Properties”.

XP Server Properties

XP Server Properties

Step #3

Select the “Drivers” tab and then you will now have a list of printer drivers currently installed on the machine. You can select “Remove” to completely uninstall and delete the driver package.

XP Delete Printer Driver

XP Delete Printer Driver

Step #4

Reboot the machine and the driver is gone. You can now test new or different drivers if needed.

Ping returns IPv6 Address, ping IPv4?

Tuesday, October 6th, 2009

This article can also be read at my new website: http://www.theitbros.com.

If you are on the same network, or Vlan, or subnet as someone else you will probably notice that if you ping their hostname it will return with a IPv6 address.

If you want to still see what their IPv4 address is then simply use the command below:

ping hostname -4

Simply add a “-4″ after your normal ping command.

Sysprep a Windows 7 Machine – Start to Finish

Tuesday, September 8th, 2009

THIS IS OLD, PLEASE SEE NEW VERSION 2, CLICK HERE

This is a step by step guide on Sysprepping (and yes, I have made sysprepping a verb now) a Windows 7 machine from start to finish. This will guide you through building the unattended XML file, having the administrator profile copy over to default profile, and fixes for what is right now a not 100% working system from Microsoft. This is something I would have easily paid for when first starting this process. I don’t know why Microsoft can’t hand us a 100% working process. There will always be fixes, even with the RTM release.

Here is a list of what you will need:

- Latest version of WAIK : KB3AIK_EN.iso Version 1.0
- Windows Vista or Windows 7 Machine to build the XML file on
- ISO or DVD of Windows 7 Installation (x32 or x64)
- WinPE Boot Environment : BrianLeeJackson WinPE 3.0 BootLoader

Once you have WAIK installed on a machine your Start Menu should look like the image below:

Windows 7 WAIK Version 1

Windows 7 WAIK Version 1

Go ahead and launch the Windows System Image Manager. Picture of the program is below.

Windows System Image Manager

Windows System Image Manager

We now need to open a Windows 7 image. If you have an installation DVD, insert it now. Or if you have an ISO of 7, go ahead and extract it to a folder on your desktop. (I recommend 7-zip). Back in Windows System Image Manager (WISM) go to the file menu and select “Select Windows Image”. You will now want to browse to the .CLG file in your Windows 7 installation (I am using Windows 7 Enterprise x64 in my example). It is located in the sources folder. See Image below.

Selecting CLG File - WSIM

Selecting CLG File - WSIM

Now we need to create a new answer file. Go to the file menu and select “Create New Answer File.” Right after creating one, go ahead and simply go to file menu and select “Save Answer File.” This will give your XML file a name and save location. Now you see we have two category folders, Components and Packages. Under the Components folder you see that we have 7 options:

- 1 windowsPE
- 2 offlineServicing
- 3 generalize
- 4 specialize
- 5 auditSystem
- 6 auditUser
- 7 oobeSystem

These are very important as these are the steps in which the XML file is sequenced.

The next part is a little confusing. You are going to add components, from under the “Windows Image” section on the bottom left hand side to the passes on your Answer File. To add a component, you can right click on them and select “add to # pass”. There are many different options you can add, but they have to be done in a certain order and pass otherwise your sysprep might fail. I am simply going to use the one I created as the example.

Download my Windows 7 x86 Sysprep XML File
Download my Windows 7 x64 Sysprep XML File

WSIM Passes

WSIM Passes

Here is more information about adding options under the passes:

1 WindowsPE

Nothing required in my example.

2 OfflineServicing

Nothing required in my example.

3 Generalize

amd64_Microsoft-Windows-Security-SPP_neutral

Set 1 for SkipRearm to allow up to 8 rearms

4 Specialize

amd64_Microsoft-Windows-Security-SPP-UX_neutral

SkipAutoActivation: true

amd64_Microsoft-Windows-Shell-Setup_neutral

Computer Name: * (Randomly generated name, use this to test)
CopyProfile: false (doesn’t quite work, we will do that manually later)
Registered Organization: Microsoft (you must leave this in this section)
Registered Owner: AutoBVT (you must leave this in this section)
ShowWindowsLive: false
TimeZone: Pacific Standard Time

5 AuditSystem

Nothing required in my example.

6 AuditUser

Nothing required in my example.

7 OobeSystem

amd64_Microsoft-Windows-International-Core_neutral

InputLocale: en-us
SystemLocale: en-us
UILanguage: en-us
UserLocale: en-us

amd64_Microsoft-Windows-Shell-Setup_neutral

RegisteredOrganization: YourCompanyName
RegisteredOwner: YourName

Under amd64_Microsoft-Windows-Shell-Setup_neutral component, you will have a subheader for OOBE:

HideEULAPage true
NetworkLocation: Home
ProtectYourPC: 1

Under amd64_Microsoft-Windows-Shell-Setup_neutral component, you will have a subheader for UserAccounts:

You will want to add both an administrator password and another local account with administrator rights and password.

If you have questions, look at my image above to see full layout of components, it should help. Also, you might have additional component headings that I didn’t mention. If you are simply testing first time, just delete them for now. You can add all sorts of components later on, you should do a successful sysprep if this is your first time, better to keep it simple and to the basics.

K, now go ahead and save your answer file. The building of the XML file is now done. That is the worst part. You would think that the sysprep process would get easier as new OS’s come out, but its pretty much the exact opposite.

Prepping your machine

K, now it is time to get your machine that you want to sysprep and capture an image of ready to go. First, you are going enable the administrator account on the computer. To do this on Windows Vista or Windows 7, open up a command prompt (Run as Administrator) and input the following command:

net user administrator /active:yes

Hit enter and you should see “successfully enabled Administrator Account”.

So you should currently have two accounts on your computer. The account you are currently logged into and the Administrator account which you just enabled. You are going to want to customize all of your preferences, favorites, bookmarks, taskbar, etc. under the currently logged in account. Once you have everything just perfect, you are going to reboot the computer and login to the administrator account. This next part is very important. You are going to go to “My Computer” and then to Organize and folder and search options. Go ahead and select “Show hidden files, folders, and drives”. Picture is below.

Show Hidden Files, Folders, and Drives

Show Hidden Files, Folders, and Drives


No go to “My Computer” and you are going to rename the Default folder to Default.bak (The CopyProfile setting in Sysprep on Windows7 does not seem to work yet). Next, copy your other user account, the one you customized everything in, right click on it and select copy. Then paste within that same window. It is going to come out as USERNAME – COPY. Now rename this copied folder to Default. Now after you sysprep your computer it will create all new accounts from that default profile folder using all your customized options.

The last thing we need to do is disable the WMP sharing service. This is a bug in Windows 7 and hopefully will eventually be fixed. If you don’t disable this before the sysprep your sysprep will simply fail to run. Go to run, msconfig, and then disable the “Windows Media Player Networking Sharing” service.

Now you are ready to sysprep your computer and capture an image of it!! Finally! So, grab that XML file you created earlier and you are going to place it on the machine you built your image on. Copy or move it to : C:\windows\system32\sysprep.

Now to run sysprep, navigate to that sysprep folder, hold SHIFT and right click and select “Open New Command Windows Here”.
Next, input the following commands:

sysprep /generalize /oobe /shutdown /unattend:NAMEOFYOURANSWERFILE.xml

Your computer will now run the sysprep process, removing SID, etc, and then shutdown. You can have it restart, but shutdown is always safer if you have a ton of things going on. You will need to boot to your WinPE Boot environment when your computer starts back up. If you miss the first time upon boot up, you will have to re-input your sysprep commands. So do a shutdown, not a restart.

You can use my BrianLeeJackson WinPE3.0 BootLoader to boot up from USB or CD and capture your image. Once you capture your image, you are all done. You now have a sysprepped Windows 7 image. I have performed this task on over 120 computers so far and it has been flawless. The hard part was getting everything configured correctly. I hope this documentation helps someone out there, I know I would have killed for a tutorial like this when I first started :)

How to install HP Mini TouchPad drivers

Saturday, September 5th, 2009

If anyone has recently purchased an HP Mini Netbook they might notice one thing not working after a fresh install of Windows 7. The touchpad scrolling doesn’t seem to work after fresh install of Windows 7 x32. Read below to find out what you need to get it working. The nice thing is, Windows Updates should pick up everything else automatically.

HP Mini Netbook

HP Mini Netbook

Step #1

First thing you will need to do is download the Synaptics Touchpad Driver from their website. Download them here.

Step #2

If this is a netbook, most likely you are running 32-bit of Windows 7 and so you will need to click on “Windows Vista 32-bit Edition v10.1.8″ while on Synaptics’ website.

Step #3

Once you download it, simply double click on it to run it and then you will have to restart your computer.

Step #4

No configuration is necessary. Once you have restarted, you will once again have your touchpad scrolling back.

How to Slipstream Microsoft Office 2007 Service Pack 2 SP2

Sunday, August 23rd, 2009

This is a short guide on how to slipstream Service Pack 2 into Microsoft Office 2007. They way Microsoft does this is that the updates are simply applied immediately after the install. However, this will still save you a lot of time from installing Office and then running Windows Updates; especially if doing a mass deployment or fresh image.

Microsoft Office 2007

Microsoft Office 2007

Step #1

First create two different folders, one for your original office install and the second for your SP2 files. To keep things simply, lets just make them on your desktop, a folder called “Office07″ and a folder called “SP2″.

Create Office Folders

Create Office Folders

Step #2

You now need to copy the contents of your original office install to the “Office07″ folder on your desktop. If you have an ISO, simply extract that with either 7-Zip or WinRar; or if you have it on a DVD, stick that into your computer, browse to the drive, and copy the contents over.

Office 2007 Contents

Office 2007 Contents

Step #3

Now you need to download SP2 for Microsoft Office if you don’t already have it. The download link is here. I would just download it to your desktop.

Download Office SP2

Download Office SP2

Step #4

Now open up a command prompt window on your desktop. (Hold shift and right click on your desktop and select Open Command Prompt Windows Here)

Step #5

You you are going to extract the SP2 exe which you downloaded earlier. In your command prompt window type: office2007sp2-kb953195-fullfile-en-us.exe /extract:”C:\Users\YOURUSERNAME\Desktop\SP2″ (make sure you put in your username)

Extracting Office 2007 SP2

Extracting Office 2007 SP2

Step #6

You should now be prompted with the EULA. Simply check the box and click next. It will extract SP2 into that SP2 folder on your desktop.

Office 2007 SP2 EULA

Office 2007 SP2 EULA

Step #7

Now simply copy the contents of the SP2 folder on your desktop to the UPDATES folder within the Office07 folder on your desktop (Office07\Updates). Then you are finished. When you run the setup for Office, (setup.exe) it will now install SP2 while it installs Office 2007.

How to Fix Corrupt Windows 7 Profile – Logged in as Temp

Friday, August 21st, 2009

While working with Microsoft’s Windows 7 operating system over the past few months I have noticed that sometimes when working with multiple profiles that they can sometimes get corrupted. The error I would receive says that “You are logged into a Temporary Profile.” This means that anything that user would do under that profile would get wiped immediately upon logging off. This problem seems to happen more frequently when it is a member of a domain. This will show you how to fix the profile error in Windows 7 without having to simply wipe the profile. This can come in very handy sometimes and has saved me hours of backing up and transferring profile data.

Windows 7

Windows 7

Step #1

Restart your PC to release the locks on your profiles.

Step #2

Log on with another administrative account.

Step #3

Delete C:\Users\%username%

Step #4

Delete C:\Users\TEMP

Step #5

Delete the registry key matching your SID from

“HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\ProfileList”.

Check the value “ProfileImagePath” to make sure you pick your own profile.

Step #6

Restart once again and then you’re done!

How to watch ABC.com shows in Windows 7

Friday, August 21st, 2009

If you are like me then you have already been or just recently moved to Windows 7 operating system. The other day I went on ABC’s website to stream a TV show I had missed. I noticed that it didn’t work at all under Windows 7. This is a short guide on how to watch/stream TV shows on ABC.com when you are running Microsoft’s Windows 7 operating system. Hope this helps :) This works for both Mozilla Firefox 3+ and Internet Explorer 8. Does not work for Opera.

ABC.com Logo

ABC.com Logo

Step #1

You will need to download the Move Network’s “Move Player” which is what ABC.com uses to stream their online TV shows. (Download Here) Visit the link and click on the red “Download” button.

ABC Move Network Player

ABC Move Network Player

Step #2

It is going to ask you to save or run it. Either will work. Once it finishes downloading double click on it to install it. The install should take less than a minute.

Step #3

Once it is installed you should see the screen I have included saying the player is installed.

Move Network Player Installed

Move Network Player Installed

Step #4

Now head over to ABC.com and enjoy your favorite TV shows.

How to install Windows 7 VGA driver on Dell GX260

Thursday, August 20th, 2009

This is a short guide on solving the problem when trying to install the VGA driver on a Dell GX260 when Windows 7 is installed.

Step #1

Install Windows 7 on the Dell GX260 computer. (Refer to my other articles for using ImageX and WinPE 3.0 boot environment for capturing and applying images).

Step #2

Once you have Windows 7 installed, at least for me, Windows Updates didn’t pick up the VGA driver automatically; leaving you with a very large resolution which is unusable.

Step #3

Download the Intel 82845G/GL/GE/PE/GV Graphics Controller driver (R126990.EXE). (Download Here) The drivers on Dell’s website do not work for Windows Vista or Windows 7.

GX260 - R126990 driver

GX260 - R126990 driver

Step #4

Once you have the R126990.EXE downloaded, you will need to extract the contents of the EXE to a folder. I suggest using 7-zip or Winrar. Download 7-Zip

GX260 - Extracting the driver.

GX260 - Extracting the driver.

Step #5

Now that you have the driver extracted you are going to have to install the driver manually in compatibility mode. Go into the folder you just extracted and right click on the setup.exe and go to properties and then the compatibility mode tab. You will want to enable compatibility mode for Windows Service Pack 3 and also select “Run as Administrator.”

Run in Compatibility Mode

Run in Compatibility Mode

Step #6

Click Apply, then click OK. Now run the setup.exe as you normally would and it shouldn’t complain about OS not being compatible.

Reset a HP Procurve 1700/1800 Switch to Default Settings

Saturday, August 8th, 2009

This is a short guide on resetting the HP Procurve 1700/1800 switches back to factory default settings. This will also reset the switch back to the default IP of 192.168.2.10.

HP Procurve 1700/1800 Switch

HP Procurve 1700/1800 Switch

Step #1

Power off your HP procurve 1700/1800 switch by pulling the power adapter plug from the back of the unit.

Step #2

Plug one end of the ethernet cable into port one on the switch and the other end of the ethernet cable into port two on the switch. This will create a loop on the switch. (This is following the HP manual’s procedure for resetting the procurve switch.)

Step #3

Power the switch back on and let it fully boot up. This will take around 30 seconds. Once you see the lights stop blinking you will know that it has fully recycled.

Step #4

Power the switch back off, unplug the ethernet cable and then power the switch back on. The switch should now be fully reset and back to the factory default settings and IP of: 192.168.2.10.